Skip to content
Announce something important here
Ships from the rolling hills of the Piedmont of North Georgia.
“Built for everyday use. No frills. No fillers.”
Pardon Our Dust — We’re Rebuilding the Barn - We’re making improvements behind the scenes. Some things may shift, but the quality stays the same.
Announce something important here
Free Shipping on Orders Over $50 — Farm-Crafted, Small Batch Care
Freshly Crafted This Week — Limited Small-Batch Soaps

Terms of service

Terms of Service

Brokenwood Mystic Farms

By accessing or using this website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to all terms and conditions, you may not access the website or purchase our products.

Overview

This website is operated by Brokenwood Mystic Farms. Throughout the site, the terms “we,” “us,” and “our” refer to Brokenwood Mystic Farms. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms.

Eligibility

By using this site, you represent that:

  • You are at least 18 years of age, or

  • You are accessing the site under the supervision of a parent or legal guardian

Products & Services

All products sold by Brokenwood Mystic Farms are:

  • Handcrafted in small batches

  • Subject to availability

  • Described as accurately as possible

We reserve the right to:

  • Modify or discontinue any product at any time

  • Limit quantities per order

  • Refuse service to anyone for any reason

No Medical Claims

Brokenwood Mystic Farms makes no medical claims.

Our products are not intended to diagnose, treat, cure, or prevent any disease. Any information provided on this site is for general informational purposes only and is not medical advice.

You are responsible for determining whether any product is suitable for your personal use.

Ingredient Responsibility & Allergies

Customers are responsible for reviewing ingredient lists prior to purchase.

Brokenwood Mystic Farms is not responsible for allergic reactions, sensitivities, or misuse of products. If you have known allergies or sensitivities, please contact us before ordering.

Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Change prices at any time without notice

  • Correct pricing errors

  • Cancel orders due to pricing or inventory issues

Payment is processed securely through third-party payment providers. We do not store full payment card information.

Shipping

Shipping times are estimates only and not guaranteed.

Once an order has been handed off to the carrier:

  • We are not responsible for delays

  • We are not responsible for lost or stolen packages marked as “delivered”

  • Incorrect shipping information provided by the customer is the customer’s responsibility

Returns, Refunds & Satisfaction Guarantee

All sales are subject to our Return, Refund & Satisfaction Policy, which is incorporated into these Terms by reference.

By purchasing from Brokenwood Mystic Farms, you acknowledge that:

  • Personal care products are generally non-returnable

  • Satisfaction support is limited to quality-related issues

  • Scent preference is not grounds for return or refund

Limited Runs & Approved Scent Requests

Approved scent requests and limited-run products:

  • Are produced at Brokenwood’s discretion

  • Remain Brokenwood-formulated and Brokenwood-branded

  • Are final sale

Approved scent requests do not constitute custom or private-label manufacturing.

Intellectual Property

All content on this site — including text, images, graphics, logos, product names, formulations, and branding — is the property of Brokenwood Mystic Farms and may not be copied, reproduced, or used without written permission.

Prohibited Uses

You agree not to use this site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe on intellectual property rights

  • To submit false or misleading information

  • To interfere with site security or functionality

Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied.

We do not guarantee that:

  • Products will meet every expectation

  • The site will be uninterrupted or error-free

  • Results from product use will be uniform

Limitation of Liability

Brokenwood Mystic Farms shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products or website.

Indemnification & Hold Harmless

You agree to indemnify, defend, and hold harmless Brokenwood Mystic Farms, its owners, operators, employees, and affiliates from any claims, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising from:

  • Use or misuse of our products

  • Violation of these Terms

  • Reliance on information provided on this site

Privacy

Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which Brokenwood Mystic Farms operates, without regard to conflict-of-law principles.

Contact Information

Questions about these Terms of Service should be sent to:

Brokenwood Mystic Farms
📧 info@brokenwoodmysticfarms.com

Cart (0)

10% OFF for your first order. Use code NEW10

You're $100.00 away from FREE SHIPPING!

Your cart is currently empty

Wishlist

Recently Viewed